How do I take care of my wool rug?
Your rug is stored and shipped to you rolled. It will flatten out with use - walking on it and vacuuming it help speed up the process.
Spot clean as needed and vacuum regularly. Shake it out occasionally. Dry clean for more serious stains.
Do I need a rug pad?
You don't necessarily need a rug pad for our kharad textiles, but we like using them for extra support and stability. We highly recommend the Gorilla Grip Original Felt + Rubber Underside Gripper Area Rug Pad.
How do I clean my block printed textile (pillow, napkins, table runner, throw)?
All our block printed textiles are professionally washed at an organic dry cleaner in New York City, so they arrive to you freshly laundered. At home, we suggest washing in cold water, either by hand or using the delicates cycle setting on your machine and with a ph-neutral soap. Line dry or lay flat to dry, iron if needed. Our block printed table linens are preshrunk so you can throw those in the dryer if you'd like.
How do I wash my indigo textile?
Natural indigo will bleed the first few washings, so we suggest washing separately or with like colors, in cold water with ph-neutral soap. Avoid prolonged exposure to the sun and rubbing against white fabrics.
Will my textile look exactly like the online photo?
All of our textiles are made by hand, so small variations are expected and to be celebrated. If you have any questions about a specific product, please do not hesitate to e-mail us! Also note that some dyes are slightly stiff in the beginning but will soften over time with wear.
Do you offer gift wrapping?
If you're buying one of our textiles as a gift, you can leave a note for the recipient in the "Special Instructions" box when you check out. We'll hand write your message on a SUNDAY/MONDAY note card.
Are you accepting stockists?
Yes! Please e-mail firstname.lastname@example.org with information about your shop and other brands you stock.
Can I buy a pillow without the insert?
Yes, of course! We understand that not everyone wants or needs a down pillow insert. Please use the contact form below or send us an e-mail at email@example.com.
Do you ship internationally?
Send us an e-mail and we can work it out!
Can you do a custom size rug for me?
Depends! We are limited in size because of the traditional looms our weavers use, but send us an e-mail with specifics and we'll let you know.
Do you do custom projects or collaborations?
Absolutely! We'd love to hear what you have in mind.
Have any other questions? Get in touch by sending us a message below.