Shipping & Returns
Please allow 1-3 business days for normal order processing, and 3-5 business days during our Farewell Sale. We ship all standard orders using USPS or UPS.
Once processed, you will receive a confirmation email with tracking information. All liability is on USPS or UPS once the package has been accepted by their system.
Expedited shipping is available via UPS Second Day Air and will be calculated at checkout. Please allow 1 business day processing time (ex: if you place your order Wednesday, it will ship out latest by Friday). If needed sooner, please contact us.
All items except pillows with inserts are available for international shipping.
Shipping options (please note that the delivery times are not guaranteed):
DHL Express (1-2 business days)
UPS Worldwide Express (1-3 business days)
UPS Worldwide Saver (2-5 business days)
Rates are calculated at checkout once you enter your shipping address. Please allow 1-3 business days for your order to be fulfilled.
Please note that the customer is responsible for all duties and taxes. Tracking information is included for all orders. All international orders are final.
Exchanges and Returns
We want you to be 100% satisfied with your order! To initiate an exchange or return, please send us an email at firstname.lastname@example.org within 7 calender days of delivery and include your order number. Any exchange or return after 7 calender days will not be accepted.
All items must be in perfect unused, unwashed condition. We reserve the right to deny any exchanges or returns that do not meet our standards. You are responsible for the cost of exchange/return shipping except in the rare case of defective items and we strongly suggest using a shipping method that comes with tracking and/or insurance. We can only issue refunds once the item is back in our hands.
Farewell Sale orders are final.